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Migrating from hosting mail.

Your website stays with your host; only email moves. Connect to cPanel or Plesk mailboxes over IMAP and import folders and messages.

Try it freeCheck your domain

Delete the mailboxes in your hosting package only after you've confirmed the final import, not before.

Import from your old providerSample content

mail.atolye.exampletarget mailbox:ayse@atolye.example

Importing messages1,580 of 2,460 messages
  • InboxDone
  • Sent ItemsImporting
  • ArchiveQueued

Migration plan

  1. Lower the MX record's TTLdone
  2. Create mailboxesdone
  3. Import old messagesin progress
  4. Switch the MX recordto do
  5. Confirm new mail arrivesto do

Nothing is deleted or changed at the source.

Before you start.

Get three things from your hosting panel.

  • IMAP server name

    Usually mail.yourdomain.com or your hosting provider's server name. The certificate must match that name; self-signed certificates are not accepted.

  • Mailbox passwords

    Know each mailbox's password or reset it in your hosting panel; the import deletes nothing at the source.

  • Where your DNS lives

    Is your DNS run by your host, your registrar or Cloudflare? The wizard recognizes it from your name servers and shows the matching guide.

Migration in five steps.

The dashboard's migration plan follows the same order and shows each step's status from real data.

  1. Step 1: Lower the TTL

    Lower your current MX record's TTL to 300 seconds, so the new record spreads within minutes when MX changes.

  2. Step 2: Create mailboxes

    Connect your domain and create a mailbox for each person. New mail doesn't come to Mühür Mail until MX changes, so nothing stops at this step.

  3. Step 3: Import old messages

    Connect to the old server over IMAP, confirm the folder mapping and start the import.

  4. Step 4: Switch the MX record

    Point the MX record to Mühür Mail; remove the old provider's MX and SPF entries once the move is done.

  5. Step 5: Confirm delivery

    Send a message from outside and see it arrive; run the import once more to collect anything that reached the old server in between.

The import never deletes or flags anything at the source; re-running the same job skips messages that already arrived.

Hosting-specific details.

Most hosting mail servers show folders with an INBOX. prefix; Mühür Mail drops the prefix and creates folders with familiar names.

DNS provider guides
  • Port 993 (SSL/TLS) or 143 (STARTTLS required); the password never travels in plain text
  • If you get a certificate error, try your hosting provider's server name
  • Sent, Drafts, Junk, Trash and their Turkish names map to their own folders
  • Your website's records (A, CNAME) are not touched
  • When MX switches, remove the host's MX record; if your website sends form emails, keep the hosting part of your SPF

Other migration guides

How the migration tool works

Frequently asked questions

Plan the move with us
Will my website be affected?

No. Only the email-related DNS records (MX, SPF, DKIM, DMARC) change; your website's records are not touched.

Will my site's contact form keep sending email?

If the form sends from the hosting server, keep the hosting part of your SPF. If you'd like the form to send through Mühür Mail, enter a mailbox and an app password in its SMTP settings.

The import shows a certificate error.

Mühür Mail connects to the old server only with a valid certificate. Enter the name on the certificate as the server name, usually your hosting provider's server name; self-signed certificates are not accepted.

From hosting mail to your own mailbox.

Create your account and connect your domain; let the wizard draw up the migration plan.

Try it freePlan the move with us